CMG1989 Papers


Accounting and Finance

Corporate Cash Analysis and Department Budget Analysis Methodologies in Investment Decision-Making
Kin Y. Lee

Selecting Resource Units For Your Installation Accounting System
Sidney Finehirsh, Nell Compo Davidson

New/Used: The Hardware Plan as a Long Term Strategy
John F. Doyal

A Financial Management Architechture for I/S
Dean V. Verhaeghe, James R. Cook

Cost Management for an I/S Environment
Catherine H. Liu

Meaningful Chargeback Reporting
Eileen B. Ahles

Risk Analysis Of Critical Control Points in the Life Cycle of SMF Information
Linda M. Barclay, Roderick S. Barclay

Storage Management: Challenges and Solutions for the 1990's
Paula G. McCormick, David A. Profio

Expert Systems in Data Processing Applications Using IBM Knowledge Tool
Joseph L. Hellerstein, David A. Klein, Keith R. Milliken

The Capacity Management Primer
Hans Dithmar, Ian Hugo, Alan J. Knight

Using Chargeback Systems to Alleviate Resource Constraints and Improve System Performance
Gregory V. Caliri, Thomas R. Brown

Chargeback Using Business Transactions
John Wandzilak

Applications Development

VAX/VMS Memory Management for OLTP Systems
Thomas E. Bell, Craig F. L. Wormack

EDI - How, When, Where and Why
John Wilson

Inside Story: How the DB2 Optimizer Works
Frank J. Ingrassia

Using VLF to Reduce the I/O Bottleneck
Clark L. Kidd

Application Design for CICS Transaction Performance
James C. Peterson

A Performance Measurement Facility on a Large Data Processing Application
Mary F. Mulvaney

A Tutorial on Software Reliability Engineering
J. Dennis Lawrence

Auxiliary Storage Management

DASD Performance Improvements with Actuactor Level Buffers
Jeffrey C. Hoffecker, Nathan Walsh, Mike Cunard

Useful Computer System Metrics, Part two. Useful Metrics for Storage Subsystems
Rich Olcott

Using Data Characterization as the Basis of a Performance Methodology for DASD Configuration
Dan L. Drake

How Does Your Garden Grow
Roy A. L. Jones

Managing DASD From a SMS Perspective
William J. Mee

Cartridge Vs. DASD: A Performance Comparison
Roy A. L. Jones

A Simple Way to Monitor Shared DASD
Howard H. Glastetter

System-Managed Storage Implementation Planning Case Study
Joe E. Bell, Hewitt Wright

Systems-Managed Storage Expectation Versus Actualization
Steven M. Smith

Understanding the MVS/XA I/O Subsystem Through DASD Event Traces
William R. Fairchild

Benchmarking

Comparison of Hallmark's Workload on Different Central Electronic Complexes
Darrel Cook, Joe E. Bell, Glen Farmer

Overcoming The Five Deadly Assumptions
Stephen L. Lieman

The Digital DebitCredit Benchmark: Methodology and Results
Linda S. Wright, Walter H. Kohler, William Z. Zahavi

A Methodology for Fast and Effective TPNS Script Development
John S. Kahng

VAX/VMS Memory Management for OLTP Systems
Thomas E. Bell, Craig F. L. Wormack

Benchmark Documentation Guide for Software Performance Evaluation
Alan C. Van Antwerp

Statistical Techniques for Performance Evaluation
Nancy E. Covey

Performance Measurment and Evaluation in UNIX System V
T. Paul Lee, S. Krishna Dronamraju

Benchmark Workload Data Normalization in a Multiple-Vendor Environment
James W. McGalliard

Evaluation Techniques for Relative Processor Performance
Eddward M. Wadsworth

A Set Query Benchmark for Large Databases
Patrick E. O'Neil

IMS/VS Version 2 Release 2 Performance with VSAM Hiperspace
William L. Arkins

Back of the Envelope Performance Analysis of a Two Level Hierarchy of Memory in Presence of Tree Data Structures
Nirdosh Bhatnagar

A Study of the Accuracy of Benchmarks
Dinker Sitaram, Richard J. Miles

What Makes a Good Benchmark
Fred M. Richards Jr.

Contracting for Capacity
James W. McGalliard, Christopher Roman

CICS

Service Level Management in a Complex CICS Environment
Gene M. Leganza

Performance Measurement and Modeling in a CICS-DB2 Environment
Ellen M. Friedman

Real Time Versus Historial Monitoring
Steven R. Hackenberg

Application Design for CICS Transaction Performance
James C. Peterson

Calibrating and Using Models for Forecasting: Problems, Solution, Shortcuts
Ivan L. Gelb, Michael J. Demain

Estimating CICS Workloads
Ted C. Keller

CPE Studies

Comparison of Hallmark's Workload on Different Central Electronic Complexes
Darrel Cook, Joe E. Bell, Glen Farmer

Overcoming The Five Deadly Assumptions
Stephen L. Lieman

Both Feet on the Ground: A Survival Guide for Novice Capacity Planners
Philip Clark

A Quick CPU Capacity Plan
Charles W. Hopf

Performance Evaluation of a HYPERchannel-based High Data Rate Local Area Network
Bruce W. Watson

Evaluation Techniques for Relative Processor Performance
Eddward M. Wadsworth

Planning for CPU and DASD: Variations on a Theme
Darrell A. Kent

Conquering the Storage Pyramid - Implementing the Dynamic Library
Daniel Kaberon, Henry Steinhauer

A VM Performance Analyzer, Interpreter and Adviser
Dick H. J. Epema

Effective Use of SRM Controls
Bernard R. Pierce

A Case Study in Improving TSO Performance
Ken H. Hansen

Statistical Constructs in the Establishment of a Capture Ratio Solution
Jay S. Stewart

DB2 Version 1 and DB2 Version 2 Comparisons
David J. Young, Mark H. Schoenberg

Cartridge Vs. DASD: A Performance Comparison
Roy A. L. Jones

System-Managed Storage Implementation Planning Case Study
Joe E. Bell, Hewitt Wright

The Origination, Evolution and Future of CRM
Joe E. Bell

Resource Measurement Facility (RMF) and MVS/ESA Performance
J. William Mullen

Expert Systems in Data Processing Applications Using IBM Knowledge Tool
Joseph L. Hellerstein, David A. Klein, Keith R. Milliken

The Capacity Management Primer
Hans Dithmar, Ian Hugo, Alan J. Knight

Using Chargeback Systems to Alleviate Resource Constraints and Improve System Performance
Gregory V. Caliri, Thomas R. Brown

PAL: The Performance Audit Litany: Your Passport for Successful Troubleshooting
Stephen L. Lieman

Performance Benefits of Parallelism in Cached DASD Controllers
Alexandre Brandwajn

An Experience in MVS Batch Tuning at Canadian Airlines International Ltd
Patrick L. Gaul, Radol Gens

Tuning Transaction Driven Systems: Tools and Techniques for Workload Reclassification
William T. Gray

Calibrating and Using Models for Forecasting: Problems, Solution, Shortcuts
Ivan L. Gelb, Michael J. Demain

Engineering Level Regime Considerations for CPU Replacement
Christopher W. Finney

Estimating Time Dependent Resource Usage Intensity by Time Slicing Accounting Data
Hulan E. Jack Jr.

Capacity Planning

Useful Computer System Metrics, Part two. Useful Metrics for Storage Subsystems
Rich Olcott

Comparison of Hallmark's Workload on Different Central Electronic Complexes
Darrel Cook, Joe E. Bell, Glen Farmer

Overcoming The Five Deadly Assumptions
Stephen L. Lieman

A Methodology for Fast and Effective TPNS Script Development
John S. Kahng

Relocation the Neglected Capacity Planning Function
Craig A. Cooley

Capacity Planning for Distributed Database Management Systems
Boris E. Zibitsker

Sizing DEC's ACMs TP System Using Analytical Modeling
Subhash C. Agrawal

How Does Your Garden Grow
Roy A. L. Jones

Service Level Management in a Complex CICS Environment
Gene M. Leganza

Both Feet on the Ground: A Survival Guide for Novice Capacity Planners
Philip Clark

New/Used: The Hardware Plan as a Long Term Strategy
John F. Doyal

A Quick CPU Capacity Plan
Charles W. Hopf

Critical Success Factors of Network Management
Kornel Terplan

Performance Evaluation of a HYPERchannel-based High Data Rate Local Area Network
Bruce W. Watson

Performance and Reliability in Redundant Arrays of Inexpensive Disks
Garth A. Gibson

Quantifying the Necessity of Configuration Upgrades
Richard L. Gimarc

Are Queueing Models within the Grasp of the Unwashed
Joseph B. Major

Modeling Features of VM/XA SP: An Overview
Javier Munoz, Ravo Ramaswamy

Model Calibration
Jeffrey P. Buzen, Annie W. Shum

A Hardware Independent Approach to Capacity Management
Michael A. Salsburg

A methodology for Capacity Engineering UNIX-Based Software Systems
Vincent A. Kasten

Planning for CPU and DASD: Variations on a Theme
Darrell A. Kent

Statistical Constructs in the Establishment of a Capture Ratio Solution
Jay S. Stewart

Modeling PR/SM and MDF
Jeffrey P. Buzen, Annie W. Shum

DB2 Performance Planning, Analysis & Tuning
Joel Goldstein

Distributed Capacity Planning for Vertical VM Networks
Arlene J. Scherer

DB2 Version 1 and DB2 Version 2 Comparisons
David J. Young, Mark H. Schoenberg

Managing DASD From a SMS Perspective
William J. Mee

System Performance Management and Capacity Planning
Bernard Domanski

An Academic's View of Career Paths for Capacity Planners
Bruce R. Howarth

General Systems Profile
J. Frank Johnson

Small But Mighty: Using the PC for Mainframe Capacity Planning
Jerry L. Rosenberg

VM Performance Evaluation: An Introduction and Overview
Robert K. Dunsire

Adjustment of Processor and Storage Service Units
Gerald B. Dargusch

Design and Construction of a Computer System Model for Application Development Workloads
Gerald F. Quinlan, Richard A. Reid, Neal D. Wenderlich

Expert Systems in Data Processing Applications Using IBM Knowledge Tool
Joseph L. Hellerstein, David A. Klein, Keith R. Milliken

The Capacity Management Primer
Hans Dithmar, Ian Hugo, Alan J. Knight

Using Chargeback Systems to Alleviate Resource Constraints and Improve System Performance
Gregory V. Caliri, Thomas R. Brown

Lies, Damned Lies and Statistics
Douglas R. MacKinnon

VM/XA SP Release 2 Performance Experiences
Raylene Gootee

I/O Subsystem Performance Through Storage Management
Anthony G. Mungal

A Capacity Planning and Configuration Modeling Methodology for UNIX Systems
G. Ramamurthy

Dominant Task Imbalance Multiprocessor Affect
Kim D. Cooper

Calibrating and Using Models for Forecasting: Problems, Solution, Shortcuts
Ivan L. Gelb, Michael J. Demain

Predicting the Performance of a Computer System With Complex Priority Queues
Sheldon T. Becker, Dennis S. Mok

Techniques for Improving the Accuracy of Your Queueing Network Models
Jeffry A. Schwartz

Performance Model of Multiprocessor VAX and VAXCluster Systems
Shamim M. Bhindarwala

Experiences of Hierarchical Workload Modeling in Capacity Planning
Kimmo E. E. Raatikainen

Performance Modeling in a Non MVS Environment
John D. Story

Engineering Level Regime Considerations for CPU Replacement
Christopher W. Finney

Estimating Time Dependent Resource Usage Intensity by Time Slicing Accounting Data
Hulan E. Jack Jr.

Bayesian Analytical Procedures for Mainframe Capacity Planning
Michael E. Brumet

VM/XA Capacity Planning
Tim Grieser

How to Build a DASD Capacity Plan
Patricia J. Hunter

Cost and Performance Analysis of a Distributed Computing Environment
Toby Olberding

A Comparison of Calibration Techniques for Queuing Network Models
Lawrence W. Dowdy, F. Jefferson Flowers

DASD

DASD Performance Improvements with Actuactor Level Buffers
Jeffrey C. Hoffecker, Nathan Walsh, Mike Cunard

Using Data Characterization as the Basis of a Performance Methodology for DASD Configuration
Dan L. Drake

How Does Your Garden Grow
Roy A. L. Jones

Are Queueing Models within the Grasp of the Unwashed
Joseph B. Major

Planning for CPU and DASD: Variations on a Theme
Darrell A. Kent

A Set Query Benchmark for Large Databases
Patrick E. O'Neil

Modeling PR/SM and MDF
Jeffrey P. Buzen, Annie W. Shum

Utilizing MVS/ESA's Library Lookaside in Your Installation
Timothy A. Brunner

Comparing Shared DASD Topologies
William T. Gray

Managing DASD From a SMS Perspective
William J. Mee

Cartridge Vs. DASD: A Performance Comparison
Roy A. L. Jones

System Managed Storage: The Aftershock
Robert Wells

System-Managed Storage: The Implementation
Anthony R. Guerrero

DASD Tuning - Understanding the Basics
Michael G. Baker

Performance Implications of System Dataset Placement
Wayne S. Papy

A Simple Way to Monitor Shared DASD
Howard H. Glastetter

An Easy Automated Aid to DASD Selection
David P. Griffith, Michael Anderson

DASD I/O Characteristics, A Comparison of MVS to VM
Marti R. Henley, Bruce McNutt

File Usage Patterns from SMF Data
Richard B. Wilmot

System-Managed Storage Implementation Planning Case Study
Joe E. Bell, Hewitt Wright

Positioning For SMS: A Performance Perspective
Kathleen Brush

Systems-Managed Storage Expectation Versus Actualization
Steven M. Smith

Using VLF to Reduce the I/O Bottleneck
Clark L. Kidd

Understanding the MVS/XA I/O Subsystem Through DASD Event Traces
William R. Fairchild

I/O Subsystem Performance Through Storage Management
Anthony G. Mungal

Performance and Storage Management Characteristics of SAS Versions
Daniel J. Squillace

Performance Benefits of Parallelism in Cached DASD Controllers
Alexandre Brandwajn

Performance Management of Storage Subsystems
John G. Aschoff

Estimating the Utilization of Shared DASD: A Performance Management Perspective
Robert F. Berry, Joseph L. Hellerstein

An Overview and Comparison of VM DASD Workloads at Eleven Installations
Bruce McNutt

How to Build a DASD Capacity Plan
Patricia J. Hunter

DB2

Capacity Planning for Distributed Database Management Systems
Boris E. Zibitsker

A Set Query Benchmark for Large Databases
Patrick E. O'Neil

DB2 Performance Planning, Analysis & Tuning
Joel Goldstein

DB2 Version 1 and DB2 Version 2 Comparisons
David J. Young, Mark H. Schoenberg

Interpreting Data From the DB2PM Statistics Report
David W. Cady

Performance Measurement and Modeling in a CICS-DB2 Environment
Ellen M. Friedman

Inside Story: How the DB2 Optimizer Works
Frank J. Ingrassia

Real Time Versus Historial Monitoring
Steven R. Hackenberg

DEC Systems

The Digital DebitCredit Benchmark: Methodology and Results
Linda S. Wright, Walter H. Kohler, William Z. Zahavi

VAX/VMS Memory Management for OLTP Systems
Thomas E. Bell, Craig F. L. Wormack

Sizing DEC's ACMs TP System Using Analytical Modeling
Subhash C. Agrawal

VAX Paging Performance with Resident Set Locking
James S. DeArmon

Performance Model of Multiprocessor VAX and VAXCluster Systems
Shamim M. Bhindarwala

Experiences of Hierarchical Workload Modeling in Capacity Planning
Kimmo E. E. Raatikainen

LAN Design, Implementation and Performance Modeling: A User Perspective
Tachen Leo Lo, Michael M. Chaney

Database Systems

Capacity Planning for Distributed Database Management Systems
Boris E. Zibitsker

A Set Query Benchmark for Large Databases
Patrick E. O'Neil

DB2 Performance Planning, Analysis & Tuning
Joel Goldstein

Distributed Capacity Planning for Vertical VM Networks
Arlene J. Scherer

DB2 Version 1 and DB2 Version 2 Comparisons
David J. Young, Mark H. Schoenberg

Performance Measurement and Modeling in a CICS-DB2 Environment
Ellen M. Friedman

Performance Database Administration: An Expert System Approach
James T. Cheeseman

IMS/VS Version 2 Release 2 Performance with VSAM Hiperspace
William L. Arkins

Inside Story: How the DB2 Optimizer Works
Frank J. Ingrassia

Back of the Envelope Performance Analysis of a Two Level Hierarchy of Memory in Presence of Tree Data Structures
Nirdosh Bhatnagar

Performance Tradeoffs of Group Commit Logging
Abbas Rafii, Donald DuBois

Expert Systems

Critical Success Factors of Network Management
Kornel Terplan

A VM Performance Analyzer, Interpreter and Adviser
Dick H. J. Epema

Performance Database Administration: An Expert System Approach
James T. Cheeseman

Expert Systems for CPE: On Evolution and Data Analysis
Bernard Domanski, Sidney W. Soberman

Expert Systems in Network Diagnostics
Nalini Joshi

Hewlett Packard

Performance Tradeoffs of Group Commit Logging
Abbas Rafii, Donald DuBois

I/O Systems

DASD Performance Improvements with Actuactor Level Buffers
Jeffrey C. Hoffecker, Nathan Walsh, Mike Cunard

Useful Computer System Metrics, Part two. Useful Metrics for Storage Subsystems
Rich Olcott

Using Data Characterization as the Basis of a Performance Methodology for DASD Configuration
Dan L. Drake

How Does Your Garden Grow
Roy A. L. Jones

Conquering the Storage Pyramid - Implementing the Dynamic Library
Daniel Kaberon, Henry Steinhauer

Modeling PR/SM and MDF
Jeffrey P. Buzen, Annie W. Shum

Utilizing MVS/ESA's Library Lookaside in Your Installation
Timothy A. Brunner

Comparing Shared DASD Topologies
William T. Gray

VAX Paging Performance with Resident Set Locking
James S. DeArmon

Performance and Tuning of Cached I/O Subsystems - An Update
Mark B. Friedman

Managing DASD From a SMS Perspective
William J. Mee

Cartridge Vs. DASD: A Performance Comparison
Roy A. L. Jones

System Managed Storage: The Aftershock
Robert Wells

System-Managed Storage: The Implementation
Anthony R. Guerrero

DASD Tuning - Understanding the Basics
Michael G. Baker

Performance Implications of System Dataset Placement
Wayne S. Papy

A Simple Way to Monitor Shared DASD
Howard H. Glastetter

An Easy Automated Aid to DASD Selection
David P. Griffith, Michael Anderson

System Performance Management and Capacity Planning
Bernard Domanski

DASD I/O Characteristics, A Comparison of MVS to VM
Marti R. Henley, Bruce McNutt

File Usage Patterns from SMF Data
Richard B. Wilmot

System-Managed Storage Implementation Planning Case Study
Joe E. Bell, Hewitt Wright

Positioning For SMS: A Performance Perspective
Kathleen Brush

Systems-Managed Storage Expectation Versus Actualization
Steven M. Smith

Understanding the MVS/XA I/O Subsystem Through DASD Event Traces
William R. Fairchild

I/O Subsystem Performance Through Storage Management
Anthony G. Mungal

Performance and Storage Management Characteristics of SAS Versions
Daniel J. Squillace

Performance Management of Storage Subsystems
John G. Aschoff

I/S Management

Selecting Resource Units For Your Installation Accounting System
Sidney Finehirsh, Nell Compo Davidson

Useful Computer System Metrics, Part two. Useful Metrics for Storage Subsystems
Rich Olcott

Service Level Management in a Complex CICS Environment
Gene M. Leganza

Both Feet on the Ground: A Survival Guide for Novice Capacity Planners
Philip Clark

New/Used: The Hardware Plan as a Long Term Strategy
John F. Doyal

Four Management Styles
Ted C. Keller

Managing A Support Organization
Patty Sherman

A Financial Management Architechture for I/S
Dean V. Verhaeghe, James R. Cook

Cost Management for an I/S Environment
Catherine H. Liu

Meaningful Chargeback Reporting
Eileen B. Ahles

Risk Analysis Of Critical Control Points in the Life Cycle of SMF Information
Linda M. Barclay, Roderick S. Barclay

An Academic's View of Career Paths for Capacity Planners
Bruce R. Howarth

System-Managed Storage Implementation Planning Case Study
Joe E. Bell, Hewitt Wright

The Origination, Evolution and Future of CRM
Joe E. Bell

Useful Computer System Metrics, Part 1. Toward a General Theory of Useful Metrics
Rich Olcott

Automating Network Service Level Management
Catherine H. Liu, W. Nathaniel Mills III

Measuring and Reporting User Impact of Poor Service
Robert E. Marsh

Information Systems Planning
Samuel J. Ferrarelli

Is Strategic Planning Part of the Data Centre Responsibility
Hans Dithmar

Managing the Vendor Interface Vendor Assessment: A Quantitative Management Process
W. W. Godbehere

Leveraging Service Level Agreements
Veli-Matti J. Salminen

Network Availability Management
Catherine H. Liu

Small But Mighty: Using the PC for Mainframe Capacity Planning
Jerry L. Rosenberg

Disaster Recovery Planning at BOC (UK)
Graham G. Jump

EDI - How, When, Where and Why
John Wilson

A New Perspective on Availability
Adam O. Warkow, Ed Giambalvo

Automating the Data Center Operation
Larry Hendershot

Cost and Performance Analysis of a Distributed Computing Environment
Toby Olberding

IMS

IMS/VS Version 2 Release 2 Performance with VSAM Hiperspace
William L. Arkins

Tuning Transaction Driven Systems: Tools and Techniques for Workload Reclassification
William T. Gray

MVS

A Methodology for Fast and Effective TPNS Script Development
John S. Kahng

A Quick CPU Capacity Plan
Charles W. Hopf

Planning for CPU and DASD: Variations on a Theme
Darrell A. Kent

Conquering the Storage Pyramid - Implementing the Dynamic Library
Daniel Kaberon, Henry Steinhauer

Effective Use of SRM Controls
Bernard R. Pierce

Modeling PR/SM and MDF
Jeffrey P. Buzen, Annie W. Shum

Utilizing MVS/ESA's Library Lookaside in Your Installation
Timothy A. Brunner

DASD I/O Characteristics, A Comparison of MVS to VM
Marti R. Henley, Bruce McNutt

Capacity Planning: Theory and Practice
Ray Wicks

IMS/VS Version 2 Release 2 Performance with VSAM Hiperspace
William L. Arkins

Adjustment of Processor and Storage Service Units
Gerald B. Dargusch

Positioning For SMS: A Performance Perspective
Kathleen Brush

Disaster Recovery Planning at BOC (UK)
Graham G. Jump

Resource Measurement Facility (RMF) and MVS/ESA Performance
J. William Mullen

Design and Construction of a Computer System Model for Application Development Workloads
Gerald F. Quinlan, Richard A. Reid, Neal D. Wenderlich

Using VLF to Reduce the I/O Bottleneck
Clark L. Kidd

Real Time Versus Historial Monitoring
Steven R. Hackenberg

Understanding the MVS/XA I/O Subsystem Through DASD Event Traces
William R. Fairchild

I/O Subsystem Performance Through Storage Management
Anthony G. Mungal

Performance and Storage Management Characteristics of SAS Versions
Daniel J. Squillace

Do SRM Service Objectives Intimidate YOU
Cheryl Watson

MVS Performance Management: Mechanisms and Methods
Stephen L. Samson

Performance Engineering of Software Systems
Connie U. Smith

Software Development in the Aerospace Industry: What Happens to Performance
Teri-Lynn Judge

UNIX CPE Issues in the Real World
Anthony M. Krause

An Experience in MVS Batch Tuning at Canadian Airlines International Ltd
Patrick L. Gaul, Radol Gens

Setting the Thresholds: An OPT Tutorial
Carolyn Hanna

Engineering Level Regime Considerations for CPU Replacement
Christopher W. Finney

Automating the Data Center Operation
Larry Hendershot

Optics: On-line Performance, Tuning and Information Control System
Robert L. Lehmann

Management Reporting

Useful Computer System Metrics, Part two. Useful Metrics for Storage Subsystems
Rich Olcott

Both Feet on the Ground: A Survival Guide for Novice Capacity Planners
Philip Clark

New/Used: The Hardware Plan as a Long Term Strategy
John F. Doyal

Performance and Reliability in Redundant Arrays of Inexpensive Disks
Garth A. Gibson

Quantifying the Necessity of Configuration Upgrades
Richard L. Gimarc

An Easy Automated Aid to DASD Selection
David P. Griffith, Michael Anderson

System Performance Management and Capacity Planning
Bernard Domanski

Meaningful Chargeback Reporting
Eileen B. Ahles

Risk Analysis Of Critical Control Points in the Life Cycle of SMF Information
Linda M. Barclay, Roderick S. Barclay

Useful Computer System Metrics, Part 1. Toward a General Theory of Useful Metrics
Rich Olcott

Measuring and Reporting User Impact of Poor Service
Robert E. Marsh

Zen and the Art of Management Reporting
Leonard D. Lipner

General Systems Profile
J. Frank Johnson

Information Systems Planning
Samuel J. Ferrarelli

Is Strategic Planning Part of the Data Centre Responsibility
Hans Dithmar

Managing the Vendor Interface Vendor Assessment: A Quantitative Management Process
W. W. Godbehere

Leveraging Service Level Agreements
Veli-Matti J. Salminen

Performance Objectives - Getting Started
Gerald J. Bonin

Network Availability Management
Catherine H. Liu

An Availability Model for Packet-Switched Computer Networks
Hasan B. Mutlu

Small But Mighty: Using the PC for Mainframe Capacity Planning
Jerry L. Rosenberg

VM Performance Evaluation: An Introduction and Overview
Robert K. Dunsire

A Performance Measurement Facility on a Large Data Processing Application
Mary F. Mulvaney

A New Perspective on Availability
Adam O. Warkow, Ed Giambalvo

Automating the Data Center Operation
Larry Hendershot

Optics: On-line Performance, Tuning and Information Control System
Robert L. Lehmann

How to Build a DASD Capacity Plan
Patricia J. Hunter

Networks

Critical Success Factors of Network Management
Kornel Terplan

Performance Evaluation of a HYPERchannel-based High Data Rate Local Area Network
Bruce W. Watson

Distributed Capacity Planning for Vertical VM Networks
Arlene J. Scherer

Useful Computer System Metrics, Part 1. Toward a General Theory of Useful Metrics
Rich Olcott

Automating Network Service Level Management
Catherine H. Liu, W. Nathaniel Mills III

Network Availability Management
Catherine H. Liu

An Availability Model for Packet-Switched Computer Networks
Hasan B. Mutlu

Disaster Recovery Planning at BOC (UK)
Graham G. Jump

EDI - How, When, Where and Why
John Wilson

The Determination and Use of Poll Delay to Provide Insight into an
John Harmon

VTAM Tuning - A Practical Perspective
Richard Hammond

A Six-Step Network Planning Methodology
Bill Yaman

LAN Design, Implementation and Performance Modeling: A User Perspective
Tachen Leo Lo, Michael M. Chaney

Expert Systems in Network Diagnostics
Nalini Joshi

Optics: On-line Performance, Tuning and Information Control System
Robert L. Lehmann

Operations

How Does Your Garden Grow
Roy A. L. Jones

Conquering the Storage Pyramid - Implementing the Dynamic Library
Daniel Kaberon, Henry Steinhauer

A VM Performance Analyzer, Interpreter and Adviser
Dick H. J. Epema

Utilizing MVS/ESA's Library Lookaside in Your Installation
Timothy A. Brunner

An Easy Automated Aid to DASD Selection
David P. Griffith, Michael Anderson

Disaster Recovery Planning at BOC (UK)
Graham G. Jump

Storage Management: Challenges and Solutions for the 1990's
Paula G. McCormick, David A. Profio

Systems-Managed Storage Expectation Versus Actualization
Steven M. Smith

Expert Systems in Network Diagnostics
Nalini Joshi

Automating the Data Center Operation
Larry Hendershot

Performance Management

Using Data Characterization as the Basis of a Performance Methodology for DASD Configuration
Dan L. Drake

Overcoming The Five Deadly Assumptions
Stephen L. Lieman

A Methodology for Fast and Effective TPNS Script Development
John S. Kahng

Benchmark Documentation Guide for Software Performance Evaluation
Alan C. Van Antwerp

Performance Measurment and Evaluation in UNIX System V
T. Paul Lee, S. Krishna Dronamraju

Sizing DEC's ACMs TP System Using Analytical Modeling
Subhash C. Agrawal

Service Level Management in a Complex CICS Environment
Gene M. Leganza

Critical Success Factors of Network Management
Kornel Terplan

Performance Evaluation of a HYPERchannel-based High Data Rate Local Area Network
Bruce W. Watson

Performance and Reliability in Redundant Arrays of Inexpensive Disks
Garth A. Gibson

Quantifying the Necessity of Configuration Upgrades
Richard L. Gimarc

Are Queueing Models within the Grasp of the Unwashed
Joseph B. Major

Modeling Features of VM/XA SP: An Overview
Javier Munoz, Ravo Ramaswamy

A Hardware Independent Approach to Capacity Management
Michael A. Salsburg

A methodology for Capacity Engineering UNIX-Based Software Systems
Vincent A. Kasten

Evaluation Techniques for Relative Processor Performance
Eddward M. Wadsworth

Conquering the Storage Pyramid - Implementing the Dynamic Library
Daniel Kaberon, Henry Steinhauer

A VM Performance Analyzer, Interpreter and Adviser
Dick H. J. Epema

Effective Use of SRM Controls
Bernard R. Pierce

A Case Study in Improving TSO Performance
Ken H. Hansen

Utilizing MVS/ESA's Library Lookaside in Your Installation
Timothy A. Brunner

Comparing Shared DASD Topologies
William T. Gray

DB2 Performance Planning, Analysis & Tuning
Joel Goldstein

DB2 Version 1 and DB2 Version 2 Comparisons
David J. Young, Mark H. Schoenberg

Interpreting Data From the DB2PM Statistics Report
David W. Cady

VAX Paging Performance with Resident Set Locking
James S. DeArmon

Expert Systems for CPE: On Evolution and Data Analysis
Bernard Domanski, Sidney W. Soberman

Managing DASD From a SMS Perspective
William J. Mee

Cartridge Vs. DASD: A Performance Comparison
Roy A. L. Jones

DASD Tuning - Understanding the Basics
Michael G. Baker

Performance Implications of System Dataset Placement
Wayne S. Papy

A Simple Way to Monitor Shared DASD
Howard H. Glastetter

System Performance Management and Capacity Planning
Bernard Domanski

File Usage Patterns from SMF Data
Richard B. Wilmot

The Origination, Evolution and Future of CRM
Joe E. Bell

Useful Computer System Metrics, Part 1. Toward a General Theory of Useful Metrics
Rich Olcott

Automating Network Service Level Management
Catherine H. Liu, W. Nathaniel Mills III

General Systems Profile
J. Frank Johnson

Performance Objectives - Getting Started
Gerald J. Bonin

Network Availability Management
Catherine H. Liu

An Availability Model for Packet-Switched Computer Networks
Hasan B. Mutlu

Small But Mighty: Using the PC for Mainframe Capacity Planning
Jerry L. Rosenberg

VM Performance Evaluation: An Introduction and Overview
Robert K. Dunsire

IMS/VS Version 2 Release 2 Performance with VSAM Hiperspace
William L. Arkins

Positioning For SMS: A Performance Perspective
Kathleen Brush

Resource Measurement Facility (RMF) and MVS/ESA Performance
J. William Mullen

Storage Management: Challenges and Solutions for the 1990's
Paula G. McCormick, David A. Profio

Expert Systems in Data Processing Applications Using IBM Knowledge Tool
Joseph L. Hellerstein, David A. Klein, Keith R. Milliken

The Capacity Management Primer
Hans Dithmar, Ian Hugo, Alan J. Knight

Using Chargeback Systems to Alleviate Resource Constraints and Improve System Performance
Gregory V. Caliri, Thomas R. Brown

Inside Story: How the DB2 Optimizer Works
Frank J. Ingrassia

Using VLF to Reduce the I/O Bottleneck
Clark L. Kidd

Lies, Damned Lies and Statistics
Douglas R. MacKinnon

VM/XA SP Release 2 Performance Experiences
Raylene Gootee

Real Time Versus Historial Monitoring
Steven R. Hackenberg

Application Design for CICS Transaction Performance
James C. Peterson

PAL: The Performance Audit Litany: Your Passport for Successful Troubleshooting
Stephen L. Lieman

Understanding the MVS/XA I/O Subsystem Through DASD Event Traces
William R. Fairchild

I/O Subsystem Performance Through Storage Management
Anthony G. Mungal

Performance and Storage Management Characteristics of SAS Versions
Daniel J. Squillace

Performance Benefits of Parallelism in Cached DASD Controllers
Alexandre Brandwajn

Performance Management of Storage Subsystems
John G. Aschoff

Do SRM Service Objectives Intimidate YOU
Cheryl Watson

MVS Performance Management: Mechanisms and Methods
Stephen L. Samson

Performance Engineering of Software Systems
Connie U. Smith

Software Development in the Aerospace Industry: What Happens to Performance
Teri-Lynn Judge

UNIX CPE Issues in the Real World
Anthony M. Krause

An Experience in MVS Batch Tuning at Canadian Airlines International Ltd
Patrick L. Gaul, Radol Gens

Setting the Thresholds: An OPT Tutorial
Carolyn Hanna

A Six-Step Network Planning Methodology
Bill Yaman

Estimating the Utilization of Shared DASD: A Performance Management Perspective
Robert F. Berry, Joseph L. Hellerstein

A Performance Measurement Facility on a Large Data Processing Application
Mary F. Mulvaney

A Capacity Planning and Configuration Modeling Methodology for UNIX Systems
G. Ramamurthy

Dominant Task Imbalance Multiprocessor Affect
Kim D. Cooper

Tuning Transaction Driven Systems: Tools and Techniques for Workload Reclassification
William T. Gray

Back of the Envelope Performance Analysis of a Two Level Hierarchy of Memory in Presence of Tree Data Structures
Nirdosh Bhatnagar

Estimating Time Dependent Resource Usage Intensity by Time Slicing Accounting Data
Hulan E. Jack Jr.

A New Perspective on Availability
Adam O. Warkow, Ed Giambalvo

VM/XA Capacity Planning
Tim Grieser

Optics: On-line Performance, Tuning and Information Control System
Robert L. Lehmann

A Comparison of Calibration Techniques for Queuing Network Models
Lawrence W. Dowdy, F. Jefferson Flowers

Personal Computers

Small But Mighty: Using the PC for Mainframe Capacity Planning
Jerry L. Rosenberg

Expert Systems in Network Diagnostics
Nalini Joshi

Queueing Models

Sizing DEC's ACMs TP System Using Analytical Modeling
Subhash C. Agrawal

Are Queueing Models within the Grasp of the Unwashed
Joseph B. Major

Modeling Features of VM/XA SP: An Overview
Javier Munoz, Ravo Ramaswamy

Model Calibration
Jeffrey P. Buzen, Annie W. Shum

Modeling PR/SM and MDF
Jeffrey P. Buzen, Annie W. Shum

Comparing Shared DASD Topologies
William T. Gray

System Performance Management and Capacity Planning
Bernard Domanski

Performance Benefits of Parallelism in Cached DASD Controllers
Alexandre Brandwajn

A Six-Step Network Planning Methodology
Bill Yaman

Estimating the Utilization of Shared DASD: A Performance Management Perspective
Robert F. Berry, Joseph L. Hellerstein

Calibrating and Using Models for Forecasting: Problems, Solution, Shortcuts
Ivan L. Gelb, Michael J. Demain

Predicting the Performance of a Computer System With Complex Priority Queues
Sheldon T. Becker, Dennis S. Mok

Techniques for Improving the Accuracy of Your Queueing Network Models
Jeffry A. Schwartz

Performance Model of Multiprocessor VAX and VAXCluster Systems
Shamim M. Bhindarwala

Experiences of Hierarchical Workload Modeling in Capacity Planning
Kimmo E. E. Raatikainen

LAN Design, Implementation and Performance Modeling: A User Perspective
Tachen Leo Lo, Michael M. Chaney

Performance Modeling in a Non MVS Environment
John D. Story

Back of the Envelope Performance Analysis of a Two Level Hierarchy of Memory in Presence of Tree Data Structures
Nirdosh Bhatnagar

VM/XA Capacity Planning
Tim Grieser

A Comparison of Calibration Techniques for Queuing Network Models
Lawrence W. Dowdy, F. Jefferson Flowers

SNA

Critical Success Factors of Network Management
Kornel Terplan

The Determination and Use of Poll Delay to Provide Insight into an
John Harmon

VTAM Tuning - A Practical Perspective
Richard Hammond

A Six-Step Network Planning Methodology
Bill Yaman

Expert Systems in Network Diagnostics
Nalini Joshi

Simulation Models

Model Calibration
Jeffrey P. Buzen, Annie W. Shum

Comparing Shared DASD Topologies
William T. Gray

Design and Construction of a Computer System Model for Application Development Workloads
Gerald F. Quinlan, Richard A. Reid, Neal D. Wenderlich

Predicting the Performance of a Computer System With Complex Priority Queues
Sheldon T. Becker, Dennis S. Mok

Performance Model of Multiprocessor VAX and VAXCluster Systems
Shamim M. Bhindarwala

Back of the Envelope Performance Analysis of a Two Level Hierarchy of Memory in Presence of Tree Data Structures
Nirdosh Bhatnagar

Performance Tradeoffs of Group Commit Logging
Abbas Rafii, Donald DuBois

Software Engineering

VAX/VMS Memory Management for OLTP Systems
Thomas E. Bell, Craig F. L. Wormack

Benchmark Documentation Guide for Software Performance Evaluation
Alan C. Van Antwerp

Inside Story: How the DB2 Optimizer Works
Frank J. Ingrassia

A Performance Measurement Facility on a Large Data Processing Application
Mary F. Mulvaney

A Tutorial on Software Reliability Engineering
J. Dennis Lawrence

A Study of the Accuracy of Benchmarks
Dinker Sitaram, Richard J. Miles

Statistical Techniques

Statistical Techniques for Performance Evaluation
Nancy E. Covey

Benchmark Workload Data Normalization in a Multiple-Vendor Environment
James W. McGalliard

Are Queueing Models within the Grasp of the Unwashed
Joseph B. Major

Planning for CPU and DASD: Variations on a Theme
Darrell A. Kent

Statistical Constructs in the Establishment of a Capture Ratio Solution
Jay S. Stewart

Expert Systems for CPE: On Evolution and Data Analysis
Bernard Domanski, Sidney W. Soberman

An Availability Model for Packet-Switched Computer Networks
Hasan B. Mutlu

Lies, Damned Lies and Statistics
Douglas R. MacKinnon

Application Design for CICS Transaction Performance
James C. Peterson

Tuning Transaction Driven Systems: Tools and Techniques for Workload Reclassification
William T. Gray

Performance Modeling in a Non MVS Environment
John D. Story

Engineering Level Regime Considerations for CPU Replacement
Christopher W. Finney

Estimating Time Dependent Resource Usage Intensity by Time Slicing Accounting Data
Hulan E. Jack Jr.

Bayesian Analytical Procedures for Mainframe Capacity Planning
Michael E. Brumet

A Study of the Accuracy of Benchmarks
Dinker Sitaram, Richard J. Miles

TSO

A Case Study in Improving TSO Performance
Ken H. Hansen

Resource Measurement Facility (RMF) and MVS/ESA Performance
J. William Mullen

Setting the Thresholds: An OPT Tutorial
Carolyn Hanna

Locality-Based Approach to Characterize Dataset Referencing Patterns
Lawrence Y. Ho

UNIX

Performance Measurment and Evaluation in UNIX System V
T. Paul Lee, S. Krishna Dronamraju

A Hardware Independent Approach to Capacity Management
Michael A. Salsburg

A methodology for Capacity Engineering UNIX-Based Software Systems
Vincent A. Kasten

An Availability Model for Packet-Switched Computer Networks
Hasan B. Mutlu

A Capacity Planning and Configuration Modeling Methodology for UNIX Systems
G. Ramamurthy

Unisys

A Hardware Independent Approach to Capacity Management
Michael A. Salsburg

A methodology for Capacity Engineering UNIX-Based Software Systems
Vincent A. Kasten

User Productivity

Distributed Capacity Planning for Vertical VM Networks
Arlene J. Scherer

Performance Database Administration: An Expert System Approach
James T. Cheeseman

Automating Network Service Level Management
Catherine H. Liu, W. Nathaniel Mills III

Measuring and Reporting User Impact of Poor Service
Robert E. Marsh

Network Availability Management
Catherine H. Liu

A New Perspective on Availability
Adam O. Warkow, Ed Giambalvo

Automating the Data Center Operation
Larry Hendershot

VM

Modeling Features of VM/XA SP: An Overview
Javier Munoz, Ravo Ramaswamy

A VM Performance Analyzer, Interpreter and Adviser
Dick H. J. Epema

Distributed Capacity Planning for Vertical VM Networks
Arlene J. Scherer

DASD I/O Characteristics, A Comparison of MVS to VM
Marti R. Henley, Bruce McNutt

VM Performance Evaluation: An Introduction and Overview
Robert K. Dunsire

VM/XA SP Release 2 Performance Experiences
Raylene Gootee

Estimating the Utilization of Shared DASD: A Performance Management Perspective
Robert F. Berry, Joseph L. Hellerstein

A Performance Measurement Facility on a Large Data Processing Application
Mary F. Mulvaney

Dominant Task Imbalance Multiprocessor Affect
Kim D. Cooper

Performance Modeling in a Non MVS Environment
John D. Story

A Study of the Accuracy of Benchmarks
Dinker Sitaram, Richard J. Miles

VM/XA Capacity Planning
Tim Grieser

An Overview and Comparison of VM DASD Workloads at Eleven Installations
Bruce McNutt

Optics: On-line Performance, Tuning and Information Control System
Robert L. Lehmann

Workload Characterization

Using Data Characterization as the Basis of a Performance Methodology for DASD Configuration
Dan L. Drake

Performance Measurment and Evaluation in UNIX System V
T. Paul Lee, S. Krishna Dronamraju

Benchmark Workload Data Normalization in a Multiple-Vendor Environment
James W. McGalliard

Service Level Management in a Complex CICS Environment
Gene M. Leganza

Performance Evaluation of a HYPERchannel-based High Data Rate Local Area Network
Bruce W. Watson

Statistical Constructs in the Establishment of a Capture Ratio Solution
Jay S. Stewart

Performance Measurement and Modeling in a CICS-DB2 Environment
Ellen M. Friedman

VAX Paging Performance with Resident Set Locking
James S. DeArmon

Expert Systems for CPE: On Evolution and Data Analysis
Bernard Domanski, Sidney W. Soberman

DASD I/O Characteristics, A Comparison of MVS to VM
Marti R. Henley, Bruce McNutt

File Usage Patterns from SMF Data
Richard B. Wilmot

Useful Computer System Metrics, Part 1. Toward a General Theory of Useful Metrics
Rich Olcott

Leveraging Service Level Agreements
Veli-Matti J. Salminen

Adjustment of Processor and Storage Service Units
Gerald B. Dargusch

Design and Construction of a Computer System Model for Application Development Workloads
Gerald F. Quinlan, Richard A. Reid, Neal D. Wenderlich

A Capacity Planning and Configuration Modeling Methodology for UNIX Systems
G. Ramamurthy

Dominant Task Imbalance Multiprocessor Affect
Kim D. Cooper

Tuning Transaction Driven Systems: Tools and Techniques for Workload Reclassification
William T. Gray

Techniques for Improving the Accuracy of Your Queueing Network Models
Jeffry A. Schwartz

Experiences of Hierarchical Workload Modeling in Capacity Planning
Kimmo E. E. Raatikainen

Performance Tradeoffs of Group Commit Logging
Abbas Rafii, Donald DuBois

A Study of the Accuracy of Benchmarks
Dinker Sitaram, Richard J. Miles

VM/XA Capacity Planning
Tim Grieser

An Overview and Comparison of VM DASD Workloads at Eleven Installations
Bruce McNutt

What Makes a Good Benchmark
Fred M. Richards Jr.

How to Build a DASD Capacity Plan
Patricia J. Hunter

Estimating CICS Workloads
Ted C. Keller

Locality-Based Approach to Characterize Dataset Referencing Patterns
Lawrence Y. Ho

A Comparison of Calibration Techniques for Queuing Network Models
Lawrence W. Dowdy, F. Jefferson Flowers

Contracting for Capacity
James W. McGalliard, Christopher Roman

Workload Forecasting

Both Feet on the Ground: A Survival Guide for Novice Capacity Planners
Philip Clark

A Quick CPU Capacity Plan
Charles W. Hopf

Statistical Constructs in the Establishment of a Capture Ratio Solution
Jay S. Stewart

Performance Measurement and Modeling in a CICS-DB2 Environment
Ellen M. Friedman

Expert Systems for CPE: On Evolution and Data Analysis
Bernard Domanski, Sidney W. Soberman

File Usage Patterns from SMF Data
Richard B. Wilmot

Dominant Task Imbalance Multiprocessor Affect
Kim D. Cooper

Calibrating and Using Models for Forecasting: Problems, Solution, Shortcuts
Ivan L. Gelb, Michael J. Demain

Estimating Time Dependent Resource Usage Intensity by Time Slicing Accounting Data
Hulan E. Jack Jr.

Bayesian Analytical Procedures for Mainframe Capacity Planning
Michael E. Brumet

How to Build a DASD Capacity Plan
Patricia J. Hunter

Chargeback Using Business Transactions
John Wandzilak

Cost and Performance Analysis of a Distributed Computing Environment
Toby Olberding

A Comparison of Calibration Techniques for Queuing Network Models
Lawrence W. Dowdy, F. Jefferson Flowers

Contracting for Capacity
James W. McGalliard, Christopher Roman

(Unspecified)

IO IO It's Off to DB2 I Go
Bernard A. Lichtig, Mark H. Schoenberg, David J. Young