Creating Unity Between your APM Application Owners and Z SMEs in a Truly Hybrid World

Abstract:

With rapid adoption of complex hybrid cloud applications spanning mobile devices, public cloud and on-premise environments, an application-centric view has never been more critical to quickly isolating application issues and avoiding war rooms. Until recently, APMs have had minimal visibility into application components running on IBM Z. What typically appears is a mainframe black box with no information, so cloud application owners have no idea what is going on, and as a result, they end up pointing fingers at the Z SME, who is then responsible for diagnosing the problem. The last thing teams working in a complex IT environment need is more downtime due to these communication and knowledge gaps. Ideally, modern APMs usage should allow anyone, regardless of application expertise, to diagnose, and isolate issues across an entire IT environment within minutes, not hours or days. Until now, this wasn’t possible. In this presentation, you’ll hear specific use cases and learn how IBM Z APM Connect bridges a knowledge gap to create unity amongst all application owners in an effort to provide true end-to-end application visibility within Instana and AppDynamics.

Speaker:

Nicole Nemec is the Lead Product Manager for IBM Z Application Performance Management Connect. Based out of IBM’s Systems Group in Research Triangle Park, she is passionate about building products by combining the best of technology, data, and design to enable mission-critical applications across all industries.

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