Fast and Furious: The Psychology of Web Performance
November 30, 2022
The New Mainframe Generation
December 21, 2022
Many mainframe installations struggle to understand their cost drivers in business terms. Which applications or business units drive which costs? How do changes to applications or business activity relate to increased costs? These questions often result in ambiguous answers because of the complexity involved in mapping technical measurements to business costs, applications, and organizations. Good data and tools can help manage the complexity. But successful cost allocation, whether it is used for chargeback, show-back, or just cost optimization, also requires careful planning. It impacts organization, processes, and mind-set. This presentation is based on real world experiences with business mapping and cost allocation from a wide range of installations including in-house, outsourced, and outsourcer environments.
Presented by
Steven Thomas, CTO at SMT Data
Steven Thomas is Chief Technology Officer at SMT Data; a software solutions company specializing in applying business intelligence tools and methods to capacity and performance data for clients worldwide with large IT installations.
IMPACT 2023 Proceeding Session Video:
To view the proceeding session video you must have a CMG Membership. Sign up today!For existing members sign in here.
